GoToAssist Remote Support 2.1.4

GoToAssist (Remote Support) allows users to easily provide support to desktops and mobile devices directly from their iPhone or iPad. This tool enables you to offer assistance to your customers anytime and anywhere it is needed.

Key Features:

• Seamless live support behind existing firewalls
• Screen sharing and remote control of supported devices
• Access to unattended machines
• Intuitive touch and gesture controls
• Zoom functionality by pinching
• Complete keyboard functionality, including special keys such as Alt, Ctrl, etc.
• 128-bit AES encryption and end-to-end user authentication
• Connectivity over 3G/4G and Wi-Fi networks
• Free 24/7 customer support

To begin:

1. Download and install the GoToAssist app on your iPhone or iPad.
2. Sign in using your GoToAssist account.
3. Create a support session by tapping the relevant option and send an invitation to your user to connect.